• Supervisor, Clinical Engineering

    Location US-IL-Elmhurst
    Job ID
    Clinical Engineering
    Company Name
    TriMedx, LLC
  • Overview

    The Clinical Engineering Supervisor leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TRIMEDX Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and the TRIMEDX Central Office.  The Clinical Engineering Supervisor also directs Joint Commission inspections and ensures that TRIMEDX services are in compliance with regulatory standards.  This position includes a hands-on service component in general biomedical support.


    Leadership (30%)

    • Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
    • Motivate others through praise, recognition, and rewards
    • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
    • Coach and mentor technicians by providing feedback on performance and documentation habits
    • Develop others to continuously achieve long and short term business results

    Administer MEMP to Key Performance Measures (25%)

    • Manage Service Operations functions, such as service contracts and resources. Document the demand labor, demand parts, labor, contracts, labor, and parts
    • Answer questions and meet with others to discern the root cause of technological/process problems
    • Manage inventory of shop supplies
    • Develop service strategies with an outlook of continuous process improvement and provide metrics to TRIMEDX Central Office
    • Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented

    Account Management & Development (20%)

    • Build and maintain relationships with customers by employing interpersonal and conflict management skills
    • Effectively collaborate with customers and vendors to develop win-win solutions
    • Monitor each modality after setting financial and performance benchmarks
    • Identify and pursue opportunities for business entry
    • Manage financial performance

    Functional/Technical Service

    • Perform scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on medical devices
    • Install and calibrate medical devices
    • Perform troubleshooting, service, and repairs of medical equipment
    • Advise users of equipment status and ensure all service and documentation is complete, timely, and accurate
    • Complete Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices


    • Associates degree in electronics or related technical discipline required
    • Bachelor’s degree in engineering or technological field preferred
    • Technical certification such as A+, CBET, CRES, CLES, or CCE preferred
    • Preferred 3 years’ experience managing in a clinical engineering environment
    • Knowledge of Microsoft Office applications required
    • Ability to manage day-to-day and long term site operations
    • Ability to lead, motivate, and develop others
    • Ability to perform basic financial analysis and calculate budgets, revenue, and costs
    • Occasionally required to bend, crouch, climb, balance, or otherwise maneuver body to perform equipment and/or environment of care inspections
    • Frequently required to grab, grasp, or otherwise handle tools to service medical devices and/or mentor technicians
    • Strong written, verbal, and presentational communication skills


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