Team Leader, Clinical Engineering

US-TX-Austin
Job ID
2017-7943
Category
Clinical Engineering
Company Name
TriMedx, LLC

Overview

The Team Leader guides and directs the clinical equipment program in a single hospital and/or supervises additional technicians in other assigned locations while working under the supervision of the Clinical Engineering Manager. The Team Leader installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical equipment and systems, independent of technical supervision. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The Team Leader serves as an advisor to administrative, medical, and clinical staff in the safe use and proper operation of clinical equipment and in developing specifications for the selection of new equipment. This position also contributes to department improvement and development by mentoring other associates. The individual demonstrates adherence to the TRIMEDX core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Responsibilities

Leadership (30%)

  • Apply knowledge and experience of technology and/or equipment to supervise site operations and provide direction to others
  • Motivate others through praise and recognition
  • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
  • Coach and mentor technicians by providing feedback on performance and documentation
  • Develop others to continuously achieve long and short term business results

Technical Service (20%)

  • Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on highly complex and intricate biomedical equipment and systems
  • Repair, install, and calibrate highly complex and intricate biomedical equipment and systems
  • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
  • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
  • Maintain biomedical expertise through ongoing training and education
  • Lead Service Operations Special Projects as assigned. Travel to sites and\or work with other Central Office associates as necessary for the collection and analysis of information and\or data pertaining to any special assignments

Regulatory Compliance (20%)

  • Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
  • Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
  • Responsible for ensuring all service and documentation is complete, timely, and accurate
  • Ensure the timely approval of site work orders with the goal of maintaining a zero balance at the end of each month

Account Relationship Management (20%)

  • Build and maintain customer relationships
  • Discuss equipment status and functionality with clinicians
  • Adheres to the Mission, Vision, and Values of the organization(s) served.
  • Serve as an ambassador for TriMedx by integrating the core values into job performance

Inventory 10 %

  • Perform periodic inspections of current inventory status
  • Verify the completion of security analysis for new customer equipment
  • Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.

Qualifications

Education and Work Experience

  • Associates degree in a technical/electronics field or equivalent military training/work experience required
  • Bachelor's degree in engineering technology preferred
  • Technical Certification (CBET, CRES, and/or CLES) preferred
  • Minimum 5 years experience working with biomedical equipment in a clinical engineering environment

Knowledge

  • Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts
  • Ability to integrate information from a variety of sources
  • Ability to lead, mentor, and supervise clinical engineering staff
  • Excellent interpersonal and customer service skills
  • Strong written, verbal, and presentational communication skills

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