The Divisional Operations Support Manager, MME is the primary point of contact within their assigned area of responsibility who fundamentally connects the MME field operations to central office; ensuring consistency in service delivery, operations, compliance and alignment with program goals. The MME Divisional Operations Support Manager is a business professional with service delivery and process improvement expertise, as well as excellent communication skills. The position plays a major role in program leadership, new customer onboarding, and program development. The role must have a deep understanding of the MME program at both the strategic and day-to-day operational levels. Further, this role is intimately involved in the implementation and start-up of the MME program at new customer sites. This person is essential to the successful delivery of the MME program to a customer, as well as ongoing development of the product line. Travel up to 50% may be necessary to effectively deliver all aspects of the job requirements.
New Customer Onboarding
Education and Work Experience