Manager I, Clinical Engineering

US-CA-Santa Maria
Job ID
2017-7808
Category
Clinical Engineering Leadership
Company Name
TriMedx, LLC

Overview

The Clinical Engineering Manager I leads clinical engineering initiatives to provide superior customer service and operational efficiency by managing the execution of the TriMedx Medical Equipment Management Plan (MEMP). This position manages operations on a day-to-day basis, collaborates and maintains positive relationships with customers, works to develop colleagues, and provides a communication channel between hospital executives and the TriMedx Central Office. The Clinical Engineering Manager I also directs Joint Commission inspections and ensures that TriMedx services are in compliance with regulatory standards. This position includes a hands-on service component in general biomedical support.

Responsibilities

Leadership – 40%

  • Apply knowledge and experience of technology and/or equipment to oversee site operations and provide direction to others
  • Motivate others through praise, recognition, and rewards
  • Manage personnel by staffing and scheduling technicians in a manner that assures the best service possible
  • Coach and mentor technicians by providing feedback on performance and documentation habits
  • Mentor, coach, and develop others to deliver continuous service excellence

 

Administer MEMP to Key Performance Measures – 30%

  • Manage Service Operations functions, such as service contracts and resources. Document the demand labor, demand parts, labor, contracts, labor, and parts
  • Answer questions and meet with others to discern the root cause of technological/process problems
  • Manage inventory of shop supplies
  • Develop service strategies with an outlook of continuous process improvement. Provide metrics to TriMedx Central Office and work to meet these requirements
  • Manage Joint Commission inspections and make sure open work orders are made a priority and that performance assurance inspections are documented

 

Account Management & Development – 30%

  • Build and maintain relationships with customers by employing interpersonal and conflict management skills
  • Effectively collaborate with customers and vendors to develop win-win solutions
  • Monitor each modality after setting financial and performance benchmarks
  • Identify and pursue opportunities for business entry
  • Manage financial performance

Qualifications

QUALIFICATIONS

  • Associates degree in electronics or related technical discipline, business, or equivalent military training/experience required. MBA or Bachelor’s in engineering or business preferred.
  • Minimum 3 years’ leadership experience, preferably in a clinical engineering setting; or graduate of the internal management training program
  • Experience creating an annual budget and P&L management
  • Technical certification such as A+, CBET, CRES, CLES, or CCE a plus

 

KNOWLEDGE

  • Knowledge of Microsoft Office applications required
  • Ability to manage day-to-day and long term site operations
  • Ability to lead, motivate, and develop others
  • Ability to perform basic financial analysis and calculate budgets, revenue, and costs
  • Strong written, verbal, and presentational communication skills

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